Category: scorecard

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The Importance of Scoring Employee Performance

It is imperative to help employees connect positive performance with results.  It is also imperative to help them understand where there are opportunities for improvement.  Watch this video and learn six important scorecard essentials.

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Dos & Don’ts of Scorecards

Francis Bacon, a prominent English philosopher, statesman, scientist, jurist, and author who lived in the late 1500’s, simply stated, “Knowledge is power”. That statement is as true today as it was in...

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QVC Understands Scorecards Drive Bottom Line Results

QVC, a televised home shopping network, is broadcasted daily to millions of viewers via satellite and cable television. The business was founded in 1986 and today it is an $8 billion company....

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Metrics As Motivators: Is It Possible?

Many organizations track metrics in order to improve efficiency or processes.  The question is, are the metrics true motivators, or are they merely numbers, charts, or graphs posted on a wall? As...

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The Importance of Demonstrating The Value Of Your Contribution

The support functions in your operations are critical to the success of business yet it is often tougher to measure their contribution than those in production or sales.  Too often we look...

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Scoring Employee Performance Is Better Than The Annual Performance Appraisal

“When performance is measured, performance improves; when performance is measured and reported back, the rate of improvement accelerates.” –Thomas S. Monson While working in the publishing industry Thomas S. Monson discovered that...

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Scorecards: Putting For Dough

The game of golf continues to grow in popularity. I personally enjoy the game and try to play often. I love competing against myself and the game makes me be better both...

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Increase Profits: The Chocolate Chip Cookie Principle

While conducting a business transformation on driving bottom line performance a few years ago for department managers in a chain of supermarkets, I had an interesting experience. One of the participants was...

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The Deli Manager Principle

A few years ago I had an interesting experience while working with the store management teams for a chain of supermarkets.  I was implementing a process focused on improving bottom line results...

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Creating the “Bailout” Plan for Your Business

We are in a recession! For months now "that word" has been the big elephant in the room that few people would acknowledge.  It is here now and there is all kinds...