Conflict and Collaboration

As a result of participating in the Conflict and Collaboration workshop, participants are able to

• Identify collaborative and non-collaborative behaviors in others.
• Surface and confront underlying core differences and sources of conflict.
• Diagnose and address conflict in all types of situations.
• Conduct productive discussions and facilitate positive resolution of conflict that arises.
• Hold others accountable for using a collaborative approach to resolving conflict.
• Notice their natural tendencies related to conflict management and resolution and make any adjustments necessary in order to become more collaborative.

The Conflict and Collaboration workshop is a dynamic and engaging learning experience designed for leaders and/or individual contributors who need to be able to manage conflict effectively. We incorporate the following elements into the learning experience in order to help participants build on their inherent strengths while also working on opportunities for improvement in their approach to resolving conflict and collaborating with others:

• Self-discovery exercises
• Discussions
• Short presentations
• Simulation
• Model and skills
• Conflict Styles assessment
• Examples and case studies
• Tools
• Action plans

Another key element of this unique program is that participants are able to work on a conflict situation that they are currently facing. This allows the conflict-management and conflict-resolution concepts and skills to be practiced and applied to a real-life situation during the program, which facilitates transfer of the learning back to the job.