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Middle Managers: 3 Reasons Why They Can Unlock Business Success

The Linchpin of a Business Have you ever seen or heard of a linchpin? A linchpin is defined as something that holds the various elements of a complex structure together. For example,...

Having Difficult Conversations with Employees: A How-To Primer in 20 Tip

As managers, we’re there with our direct reports through both good times and bad. They’re not always the people we want them to be. Sometimes they have different perspectives, goals, and interests...

Your Frontline is Your Foundation for Success

Any successful construction project begins with a properly designed and prepared foundation. Whether it is a home, a high-rise, a bridge, or a by-way, if the foundation is improperly prepared and constructed...

Different Types of Knowledge and What They Mean For Your Organization

Every successful company or organization in the world is built upon the same foundation: knowledge. And this makes sense; after all, if a company isn’t built around knowledge—knowledge of the customer, knowledge...

10 Reasons to Invest in Your Employees (and How It Can Pay Off)

Running a business requires making many different kinds of investments. A company invests its money and resources into advertising, research and development, social media, partnerships, technology, security, and much more. In turn,...

How to Develop Emotional Intelligence in the Workplace: Tips and Strategies

Have you ever had a misunderstanding at work and walked away wondering what the other person’s problem was? Do you ever get overly frustrated at work or lose motivation? Increasing your emotional...

Coaching for Results: Performance Coaching (Part 3 of 3)

Most people go to work each day with good intentions. But for many organizations and businesses, simply doing a good job won’t cut it. In a fiercely competitive, volatile, ever-changing world, organizations...

12 Great Performance-Coaching Books to Read [2019]

How important is coaching to your organization? Do you coach your direct reports? Would you like managers and leaders in your company to coach employees more often and in more effective ways?...

Coaching for Results: What Gets in the Way of Effective Coaching? (Part 2 of 3)

If we’ve learned one thing about coaching in a professional environment, it’s that performance problems rarely get better on their own. To make progress, someone has to step up and intervene in...

Coaching for Results: 3 Main Causes of Underperformance (Part 1 of 3)

In many organizations, people shy away from discussions about “performance problems.” Even the phrase “performance issue” is uncomfortable to many. Some people feel like those words are a bit too harsh, even...