Learning how to manage difficult conversations in business settings constructively with open dialogue when emotions run high can be challenging and uncomfortable for many people; as a result, these important conversations are often mishandled or avoided altogether, which benefits no one. The Courageous Conversations™ workshop focuses on building the skills necessary for engaging in difficult conversations with others while maintaining the integrity of the relationship and achieving win-win outcomes for everyone.
About Courageous Conversations™ For Leaders And Individuals
Leaders and individual contributors alike undoubtedly find themselves in situations where they need the ability to be candid and carry out constructive conversations with others. These situations generally involve people with differing goals, perspectives, and interests and occur in all kinds of work relationships. Developing the ability to effectively communicate in these challenging situations leads to greater satisfaction in relationships, team culture, performance, and results. The Courageous Conversations™ workshop helps participants learn the skills they need to communicate with candor, particularly when engaging in difficult conversations about issues like the following:
- When ideas are met with continuous resistance.
- When there is a lack of follow-through on commitments.
- When uncomfortable situations aren’t being addressed.
- When problems remain unresolved.
By learning to actively bring issues to the surface and testing the thinking and logic inherent in differing points of view, participants can tackle problems and discuss issues that may otherwise go unaddressed and unresolved. The Courageous Conversations™ workshop is a rigorous, skill-based approach to developing interpersonal-communication competencies. The concepts and difficult conversations exercises presented are based on a tested methodology and are backed by ongoing research.