Organizations that employ a continuous-improvement process will find CMOE’s Continuous Improvement Coaching workshop to be highly beneficial because it was developed with these principles in mind.
- Improvements can be incremental and based on small changes
- Employee ideas and involvement in improvements is valuable
- Individuals take ownership of implementing improvements
Even people with no formal leadership authority or those who are primarily filling a team leadership role must still effectively manage and influence employee performance, the team’s activities, processes, and relationships in order to facilitate improvements and a successful, collaborative team effort. The Continuous Improvement Coaching workshop is designed to help team leaders, coordinators, and/or facilitators learn how to interact with employees, team members, and other stakeholders engaged in the continuous improvement process using a coaching approach.
The Continuous Improvement Coaching workshop is built on CMOE’s Coaching TIPS²™ and Coaching Skills programs. CMOE’s Coaching Model provides the foundation participants need to enhance their ability to
- Form teams of people who have never before worked together
- Help team members deal with the change process
- Support others as they explore new ways of performing their work
- Respond to conflicts, communication problems, or breakdowns among team members
- Function as an effective liaison between members of the team and management or other stakeholders
These are just a few of the situations that require strong communication and coaching skills in the continuous-improvement environment.