Organizations that employ a continuous-improvement process will find CMOE’s Continuous Improvement Coaching workshop to be highly beneficial because it was developed with these principles in mind.
- Improvements can be incremental and based on small changes
- Employee ideas and involvement in improvements is valuable
- Individuals take ownership of implementing improvements
Even people with no formal leadership authority or those who are primarily filling a team leadership role must still effectively manage and influence employee performance, the team’s activities, processes, and relationships in order to facilitate improvements and a successful, collaborative team effort. The Continuous Improvement Coaching workshop is designed to help team leaders, coordinators, and/or facilitators learn how to interact with employees, team members, and other stakeholders engaged in the continuous improvement process using a coaching approach.
The Continuous Improvement Coaching workshop is built on CMOE’s Coaching TIPS²™ and Coaching Skills programs. CMOE’s Coaching Model provides the foundation participants need to enhance their ability to
- Form teams of people who have never before worked together
- Help team members deal with the change process
- Support others as they explore new ways of performing their work
- Respond to conflicts, communication problems, or breakdowns among team members
- Function as an effective liaison between members of the team and management or other stakeholders
These are just a few of the situations that require strong communication and coaching skills in the continuous-improvement environment.
Objectives and Outcomes
The workshop incorporates the following tools and techniques to ensure that the learning is focused on the unique coaching needs of a continuous-improvement environment:
- Case studies that are tailored to continuous-improvement coaching challenges.
- Self-inquiry exercises that help participants examine their communication and coaching abilities, identify strengths on which they can build, and focus on opportunities for improvement.
- A practical coaching process that helps those involved in continuous-improvement initiatives open up two-way dialogue, build relationships, and establish a coaching culture across the organization.
- Opportunities to practice and apply the skills.
- Application and sustainability tools that give participants a consistent coaching framework and a shared understanding of the continuous-improvement coaching process and its goals.
By blending continuous-improvement coaching concepts with practice and real-world application, participants develop their skills and confidence in influencing and coaching employee performance. This cutting-edge approach helps managers, team leaders, and other who are coaching others gain the ability to interact with associates and team members in a way that will motivate action, drive out fear, and maximize continuous-improvement performance through positive change.
“Studies show that 75% of coaching occurs informally during unplanned and unscheduled teaching moment.”
“If you are having difficulty communicating, the problem is usually found in the process (approach) you are using to communicate.”
“You can’t move on to something new until you have decided to let go of something old.”
by 40 Years of Research
Leadership & Development Partner
to your Organization’s Needs
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