Conflict arises in even the best-run companies and most employee-friendly environments. However, conflict needn't be an unpleasant and destructive influence; instead, it can be used as a force for innovation and positive change. If differences are managed properly, they can draw out diverse ideas, create synergy, and foster the development of better relationships. What every leader needs, therefore, is a...

Is innovation a skill? Innovation in business is the ability to develop and implement something new, unique, or improved that creates distinctive value for the organization. It includes incrementally or boldly making changes to or improving existing products, processes, services, or solutions. Consistent innovation skills in the workplace are necessary for an organization to reach its full potential and prosper,...

Since change is inevitable, especially in organizations, it is essential for everyone to have the ability to embrace change and harness its advantages. Unfortunately, some people have a tendency to view change from a negative perspective because of their natural temperament or past experiences with change. People who are averse to change fear having the status quo altered or their...

Why is problem solving and decision making important in the workplace? Problems come in all sizes—from major problems to daily nuisances—and the ability to resolve them is the heart and soul of every job at every level of an organization. If problems can be solved with greater accuracy, creativity, and confidence, factors that might negatively impact the organization otherwise will...

Research indicates that front-line managers and supervisors do not receive enough training to prepare them for taking on leadership roles successfully. Front-line supervisors and managers are often promoted from the line because they are high achievers and show leadership qualities, but at the same time, many new supervisors have mixed emotions about advancing from an individual-contributor position to taking on...