Conflict arises in even the best-run companies and most employee-friendly environments. However, conflict needn't be an unpleasant and destructive influence; instead, it can be used as a force for innovation and positive change. If differences are managed properly, they can draw out diverse ideas, create synergy, and foster the development of better relationships. What every leader needs, therefore, is a...

Is innovation a skill? Innovation in business is the ability to develop and implement something new, unique, or improved that creates distinctive value for the organization. It includes incrementally or boldly making changes to or improving existing products, processes, services, or solutions. Consistent innovation skills in the workplace are necessary for an organization to reach its full potential and prosper,...

To achieve excellence as an individual contributor or emerging leader and have a positive, long-term impact on the organization, one must be able to Establish personal credibility through trust and respect. Build productive relationships with others. Effectively manage adversity and change. Consistently act with purpose, principles, and values. Develop self- and social awareness. The question is how best to access...

Research indicates that front-line managers and supervisors do not receive enough training to prepare them for taking on leadership roles successfully. Front-line supervisors and managers are often promoted from the line because they are high achievers and show leadership qualities, but at the same time, many new supervisors have mixed emotions about advancing from an individual-contributor position to taking on...