Objectives & Outcomes
In the Problem-Solving & Decision-Making workshop, participants learn how to
- Identify the “right” problems to solve
- Avoid speculating and making premature assumptions
- Look for patterns, changes, and differences to analyze and diagnose problems and discover root causes
- Effectively describe the problem and develop an accurate problem profile
- Apply a framework to compare the relative worth of the available options and make appropriate and effective decisions
- Take action on solutions and decisions as well as analyze results
- Apply the skills and tools to a real-world problem and decision-making opportunity