Communication Skills

Imagine the results that would be generated if everyone in your organization communicated even a little bit more effectively: reduced confusion, less frustration, better alignment, problems averted—the list goes on and on. After attending the Communication Skills workshop, participants are able to do the following:

• Effectively use questions to open up dialogue and obtain needed information.
• Identify barriers that can disrupt the ability to effectively communicate with others.
• Use non-verbal forms of communication to increase the clarity of the message.
• Apply active-listening skills in all types of interactions.
• Use a step-by-step process for successful communication.
• Facilitate emotionally difficult communication and feedback sessions.
• Adapt to other communication styles in order to establish rapport, build trust, and strengthen teams.

There are countless communication-skills workshops on the market. What makes CMOE’s Communication Skills workshop special is that we focus on skill development and practical application; participants return to their work with tools and skills they can immediately apply to their personal interactions with others. The workshop not only focuses on how to articulate clear messages, but also on how communication skills can be used to build relationships, influence others to achieve results, and create greater alignment and transparency in the organization. We use the following design elements to make the workshop engaging and skill-driven:

• Case studies
• Simulations
• Peer feedback
• Assessments
• Models and frameworks
• Tools
• Self-reflection
• Action-planning

CMOE also offers customization services to ensure that the learning experience is tailored to the specific needs of the audience and organization. Our highly experienced facilitators are able to model the skills and provide constructive feedback and coaching to participants as they begin the discovery process.