Nearly every organization we have consulted with in the last 30 years creates metrics that track business results in a pretty decent way. Why do you need metrics? We believe the age-old...
Post“When performance is measured, performance improves; when performance is measured and reported back, the rate of improvement accelerates.” –Thomas S. Monson While working in the publishing industry Thomas S. Monson discovered that...
PostI believe there is a correlation between employee happiness, customer satisfaction, and increased profit margin. We all know in order for a company to stay in business it must produce profits. Too...
PostThe Value of You We all like to see results. Whether it is in the work we do, our bank account, or other personal activities, results make us feel good. The life...
