Key Performance Indicators or “KPIs” are the basic barometers of commercial growth. They inform business strategy, highlight areas of operational improvement, and provide insights that help businesses make decisions that will allow...Post
Many organizations track metrics in order to improve efficiency or processes. The question is, are the metrics true motivators, or are they merely numbers, charts, or graphs posted on a wall? As...Post
Of those people who work an average of 45 hours per week, approximately 17 hours of their week is considered unproductive. It’s not just one nation or geographical area, but this occurs...Post
I believe there is a correlation between employee happiness, customer satisfaction, and increased profit margin. We all know in order for a company to stay in business it must produce profits. Too...Post
The Value of You We all like to see results. Whether it is in the work we do, our bank account, or other personal activities, results make us feel good. The life...Post
Your people drive your business. Most have the best of intentions when it comes to making a solid contribution to the overall success of the enterprise. They do good work so you...Post
While conducting a business transformation on driving bottom line performance a few years ago for department managers in a chain of supermarkets, I had an interesting experience. One of the participants was...