Customer Service: It’s in the bag
When we hear the words, Customer Service - it can either put a smile or ...
5 Keys In Building A Global Company
Several years ago I was invited to participate on an industry association panel, discussing "offshoring," ...
Teamwork Is A Combined Effort
Here is a question for you, "How many employees does it take to make a ...
Six Steps To Establish Credibility
In today's world of instant communications and lightning speed decision-making, establishing one's credibility is becoming ...
5 Ways To Give Praise: Small Efforts With A Huge Return
Not too long ago, a global insurance company surveyed thousands of its employees through an ...
Five Ways to Keep Profitability
It has been interesting, if not disheartening, to watch businesses close, thousands of people losing ...
Cutting Edge Training and Facilitation Skills: The Adult Learner
The adult learner is in charge of his/her own learning. The trainer cannot impose or ...
How to Conclude a Seminar or Workshop
Wrapping up and concluding a workshop or seminar can be difficult. After a day or ...
Cutting Edge Training and Facilitation Skills: Fidget Toys
Toys, balls, and any other fidget reliever are great training tools. When participant's hands are ...
