Happy Employees Equal Higher Profits
I believe there is a correlation between employee happiness, customer satisfaction, and increased profit margin. ...
Competition, Scoreboards, and Scorecards
Are you a sports fan? Have you ever been part of a game where competition ...
3 Tips For Leadership Improvement
With the first half of the New Year comes the opportunity to set New Year’s ...
The Deli Manager Principle
A few years ago I had an interesting experience while working with the store management ...
Bottom Line Leadership: The Inner Game of Work
Personal Example A couple of weeks ago I taught a workshop at a very large ...
Five Ways to Keep Profitability
It has been interesting, if not disheartening, to watch businesses close, thousands of people losing ...
