As a new decade dawns, it’s time for businesses to look ahead to new trends. In the area of technology, companies need to employ modern methods of retaining customers and employees. Those...
PostOne of a manager’s most important responsibilities is to solve problems. Finding the answers to difficult questions that are sometimes a source of great perplexity and distress for the organization often falls to...
PostHave you used your imagination today? Doodled on a dry-erase board? Looked for animals in the clouds? Pictured yourself relaxing on a sandy beach? For individuals living in cubicles five days a...
PostWhile it might seem like some people are just born with stronger problem-solving skills, there are strategies that anyone can use to improve them. That's right, it's possible to significantly enhance your...
PostRecently I sought the professional input from a colleague regarding a dilemma I was having on a project. His response, however, caught me off guard. With a smile on his face he...
PostMost successful organizations encourage and welcome the open discussion of opinions and ideas. Among diverse groups of employees, there are bound to be differences in opinions, something that may seem, initially, to...
PostMany people associate conflict with negativity, but conflict doesn’t have to be unpleasant; it can even be enjoyable. Conflict when used in a constructive way, can bring forth great outcomes and ideas,...
PostWith companies merge, employees leave one company for another, and new members of the workforce land their first jobs, many individuals are trying to form new teams. Regardless of the situation, most...
PostProblem solving and decision making is the heart and soul of most jobs and careers. Problems come in all sizes; major problems and daily nuisance problems. If solutions can be found and...
PostI love seeing great customer care live and in person. It gives me hope, as a consumer, that companies are being proactive to promote better customer relations. Several days ago, I was...
