The ability to artfully deliver and receive feedback is a foundational skill for leaders and individual contributors. Creating a 360-degree feedback culture not only improves and reinforces performance, but it also builds trusting relationships among all members of an organization. Whether supportive or constructive in nature, honest and carefully constructed feedback is a rich source of information people can use for their personal growth and to increase self-awareness.
Giving and Receiving Feedback is a dynamic training experience that focuses on both elements of feedback: giving and receiving. Participants are introduced to a practical framework that equips them with the necessary skills to effectively and confidently share feedback with others and receive feedback in a way that leads to professional development and a new level of success.
Objectives and Outcomes
During the Giving and Receiving Feedback Training experience, participants learn and practice a feedback framework and actionable skillsets that can be immediately applied to their work and will enable them to do the following:
- Recognize the five types of feedback and the role feedback plays in team and organizational growth.
- Recognize the importance and benefits of both giving and receiving feedback effectively.
- Recognize their feedback strengths and opportunities for improvement.
- Comfortably and confidently share feedback with all members of the organization (peers, team members, leaders, customers/clients, vendors, and other stakeholders).
- Apply strategies for acting on feedback that is shared with them.
Our Approach
The Giving and Receiving Training is an application-oriented experience that becomes a learning lab where participants discover and experiment with the skills and concepts. It is built around a proven, instructional-design methodology that drives application and results:
- Case studies and participants’ real-world scenarios
- Self-reflection activities that allow learners to explore their feedback strengths and areas where they can improve
- A skill-based framework that can be applied when giving and receiving feedback
- Practice activities and experiences
- Tools and guides to encourage immediate application on the job
Benefits of Our Giving and Receiving Feedback Training
Creating a culture of feedback provides many benefits to leadership, team members, and the organization. Our Giving and Receiving Feedback Training develops the ability to have transparent and open discussions about important topics, reduced defensiveness when giving or receiving feedback, increased engagement of employees in organization goals, and greater levels of involvement in team decisions.
by 40 Years of Research
Leadership & Development Partner
Customer Satisfaction
to your Organization’s Needs
Delivery Options
The Giving and Receiving Feedback Training is available in a number of different formats, giving our clients the flexibility to choose the option that works best for them:
Instructor-led training (delivered onsite by a CMOE subject matter expert/facilitator)
Digital learning program (self-paced or live)
Blended and layered solution (combining instructor-led training and digital learning)
Train the trainer services (certifying internal trainers in CMOE’s world-class programs)
Curriculum integration (deliver the topic in conjunction with another topic or event or build it into a development curriculum)
4-16 hours (8 hours preferred) for instructor-led variable for digital learning
The Giving and Receiving Feedback Training is available in multiple languages enabling organizations to build a shared feedback culture and approach for all members of the organization. For more information about global capabilities, please contact our team.
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