Being able to confidently and effectively delegate is a powerful leadership skill and a catalyst for ensuring that managers spend maximum time and energy leading people and pursuing next level results.  However, delegating responsibility and assignments to others can be challenging even for the very best managers. CMOE’s Delegation & Accountability workshop provides leaders with a set of core delegation skills that will enable them to overcome the challenges that often arise when delegating to others as well as establish accountability to ensure desired results.

Using these practical delegation skills, leaders are able to enhance team member engagement and provide team members with opportunities to be involved in important assignments, while still allowing the manager to set the team’s direction, lead the performance of others, and maintain accountability for the work that is accomplished. Today’s workforce has an intense desire to learn, grow, and contribute value so delegation process is the key to developing an organization’s talent and positioning it for long term success.

I was very happy with the prompt way the CMOE team responded to my requests and also very happy with the quality of their courses. — Olivia Podobea

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Objectives & Outcomes

The Delegation & Accountability workshop helps participants

  • Build a delegation mindset and recognize barriers that keep them from delegating to others.
  • Determine what, how, and when to delegate, as well as to whom.
  • Learn how to effectively and efficiently communicate the parameters of a delegated assignment and follow up with team members to ensure that they remain accountable for completing the work.
  • Assign the appropriate level of authority and responsibility when delegating tasks and responsibilities to others.
  • Unleash team member motivation and excitement about the assignments that have been delegated to them.
  • Delegate assignments and responsibilities to others without relinquishing ultimate responsibility for seeing that the work is accomplished.
  • Recognize some common delegation pitfalls and create plans to overcome them when they occur.
  • Ensure that team members are committed and accountable for accomplishing the assignments that have been delegated to them.

Our Approach

The Delegation and Accountability workshop incorporates many creative and engaging instructional-design elements that energize the learners and lay the groundwork for skill development that is relevant and applicable to their own unique work environments. Some of these elements include

  • A delegation self-inventory
  • A practical process
  • Case-study examples
  • Opportunities for self-reflection and discovery
  • Tools and guides for transfer and application

Throughout the Delegation and Accountability workshop, participants draw on their own experience and the experience of others as they learn more about the benefits of delegation and accountability, work on personalized action plans, receive constructive feedback, and learn how to successfully delegate to others within their team and organization.

“Few things help an individual more than to place responsibility upon him and to let him know you trust him.”

~ Booker T. Washington

“The first rule of management is delegation. Don’t try and do everything yourself because you can’t.”

~ Anthea Turner

“If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.”

~ John C. Maxwell
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Delivery Options

The Delegation and Accountability workshop is typically delivered in a half-day or one-day format. The workshop can also be delivered in conjunction with another leadership topic or be built into an organization’s leadership-development curriculum. CMOE’s talented facilitators can deliver the workshop at a location of your choice, or we can provide Train-the-Trainer services for clients who prefer to deliver the program using their organization’s internal facilitators or training professionals.

Instructor-led training (delivered onsite by a CMOE subject matter expert/facilitator)

Digital learning program (self-paced or live)

Blended and layered solution (combining instructor-led training and digital learning)

Train the trainer services (certifying internal trainers in CMOE’s world-class programs)

Curriculum integration (deliver the topic in conjunction with another topic or event or build it into a development curriculum)

4-16 hours (8 hours preferred) for instructor-led variable for digital learning

Contact a CMOE Client Services Specialist to discuss a targeted solution that is right for your organization.

Looking for an online approach?

Learn More About Our Personalized eLearning Programs.

Delegation & Accountability FAQs

What are delegation skills?

Being able to delegate effectively is a core leadership responsibility and a key part of realizing full leadership potential. Delegation skills are the specific competencies leaders need to delegate tasks, responsibilities, assignments, projects, etc.

The skills of delegation include:

  • Prioritizing leader activities and tasks to determine what responsibilities the leader needs to keep, what can be delegated to team members, and what can be shared and done jointly.
  • Providing well-defined direction, guidance, support, and authority the other person(s) needs to be successful.
  • Providing ongoing coaching and follow-up to ensure results are being achieved and standards met.
  • Empowering, motivating, and developing others so they can add to the role they play in the organization’s success.

Delegation provides numerous benefits for the leader, the person being delegated to, and the organization. When done well, delegation allows a leader to involve all members of the team in accomplishing important tasks, making their individual contributions more valuable. Other benefits include the following:

  • Gives the leader the opportunity to focus on leadership responsibilities rather than specific, time-consuming tasks.
  • Provides development and growth opportunities to team members.
  • Improves productivity as more work gets accomplished.
  • Gives the leader more time to focus on tasks that only he/she can be responsible for.
  • Increases employee engagement and fosters a sense of commitment in team members.
  • Enables the leader to successfully complete a few critical tasks to a high level of quality rather than doing too many things at a low
  • level of quality.
  • Improves communication, creates shared understanding, and builds trusting relationships.

Most leaders understand the benefits of delegation, but find it challenging to put into regular practice. The following are the most common challenges that prevent leaders from delegating:

  • Leaders don’t know how to delegate or have not had the opportunity to learn the skills.
  • Leaders think it is easier or faster to do it themselves.
  • Leaders lack the confidence in the employee’s ability and experience.
  • Leaders don’t want to let go of control.

When a leader does delegate to team members, they may face other challenges which include:

  • Taking the time needed to thoroughly explain the assignment.
  • Matching up the right person to the task or assignment.
  • Providing the resources, information, and authority needed for the team member to be successful.
  • Controlling the desire to micro-manage or over-control the way the other person is completing the task.
  • Consistently holding the team member accountable for results and outcomes.

Leaders can and should develop their ability to delegate to team members. To start, they should identify their delegation strengths and weaknesses so they can leverage those strengths and target development efforts in areas that are opportunities for improvement.
Leaders can develop their delegation skills through expert articles and online resources, such as:

Another development approach is completing a self-paced, e-learning course where leaders can learn the essential delegation skills at their own pace. A digital course should be practical, from a reputable source, and present a systematic framework or process for delegation, such as CMOE’s Delegation & Accountability e-learning course.

Organizations that want to develop the delegation capability of leaders should consider a live or live-virtual workshop where participants can learn and practice practical skills and engage in activities to ensure skill transfer and sustainability in the workplace. CMOE’s Delegation and Accountability Workshop can be customized and delivered based on an organization specific needs and requirements.

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