Soft Skills Development: 7 Essentials for Leadership Success
“Soft skills” is a term that might not inspire much confidence. Perhaps...
Performance coaching is often reserved for low performers that often need more attention. Low performers take up the majority of leaders’ performance coaching time. While they do need coaching, guidance, and discipline, leaders often ignore or forget about those employees who consistently meet or exceed expectations. Over the past 35+ years, CMOE has found that leaders and managers often fail to provide performance coaching to above-average, or outstanding, employees. This is a disservice to both high-performers and organizations.
In order to address this need, CMOE has developed a Performance Coaching™ Workshop that will help managers become comfortable with coaching their high performers, low performers, and those employees that fall somewhere in between.
Leaders tend to be hesitant about coaching strong employees. They hesitate to interfere, interrupt their groove, or waste their time. We face the same dilemma in our own organization. Truth be known, even high-performers cause small, infrequent issues. They deserve developmental and performance coaching time to help them avoid making small mistakes in the future. Leaders need to approach these employees differently than the low-performers. By definition, they are knowledgeable, skillful, and self-motivated, and their personality and style likely fits the organization. They tell leaders through the quality of their work that they want to be helpful to the organization and feel genuinely responsible to do their best work. Consequently, when leaders fail to provide these employees with performance coaching and feedback, the employees receive the greatest disservice—not the leader or the organization.
We find that when a concern or issue does develop, it is often the result of factors other than those listed above:
These performance problems are easier to deal with when talented, motivated, and compatible employees work on your side. The bad news? As the leader, you must be the performance coach and refuse to allow these employees to blindly plod along thinking everything is fine.
Performance Coaching Workshop attendees often don’t know what they can expect to get out of attending this workshops. Because we have been doing this for so long, we have developed an extremely effective training method. Our method includes:
Performance coaching skills are becoming vitally important to organizations as they strive to become more and more competitive in the new economy.
“Remember each coaching session is an opportunity to act out the type of partnership you want to create.”
“Nothing is more terrible than activity without insight.”~Thomas Carlyle (1795-1881)
A person can only achieve their potential greatness through relationships with others.
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