Nonverbal Communication Cheat Sheet

We all know how powerful nonverbal communication can be. It can send all the right messages or all the wrong ones. What it really boils down to is that nonverbal communication is a message to the recipient. This nonverbal message is inadvertently communicated to the receiver, for better or worse. While it is nearly impossible to fake nonverbal communication, you can make yourself more aware of it and convey a better message. For example, actions like sitting forward instead of reclining back during a meeting help to show you’re engaged with the topic. Uncrossing your arms creates a sense of openness and makes you look less defensive.

With the Nonverbal Communication Cheat Sheet, you’ll learn how nonverbal communication fills several roles including:

  • Repetition
  • Contradiction
  • Substitution
  • Complement
  • Accenting