Wrapping-up and concluding a workshop or training event can be difficult. After a day or more of learning, questions, and discussions it is hard to sum things up in just a few minutes, while at the same time ending with impact and excitement. To make this easier, here are a few ways to be sure you conclude workshops effectively.
1. Summarize the training by restating the main points.
2. Review the objects and highlight how they have been met.
3. Provide time for participants to create action plans and set goals for applying the training topics.
4. Use humor. Here is a humorous way David Peoples from IBM frequently closes his presentations: “I fully realize that I have not succeeded in answering all your questions. Indeed, I feel I have not answered any of them completely. The answers I have found only serve to raise a whole new set of questions, which only leads to more problems. To sum it all up, I feel we are just as confused as ever in some ways, but I believe we are confused at a higher level and about more important things.”
5. Close with a quote. For example: Confucious said in 451 B.C. “What I hear, I forget; what I see, I may remember; but what I do, I understand.” Another great quote that is recommended is by C.S. Lewis, “A man with an experience is never at the mercy of a man with an argument.”
Adapted from: Robert W. Pike, Creative Training Techniques Handbook.