“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.”
-Andrew Carnegie
Each of us is a member of a team – be it through family, sports, work, community, church, etc. Within each of these teams, there is bound to be differences in opinions. In fact, many times those differences can actually elevate the team to the next level of performance. Disagreement and diversity are natural, and they can be quite productive. How does one deal with these differences and resolve these issues? The answers to these questions are vital to making the team work and function as a unit.
Creating A Win Win Solution:
How does one go about creating a win-win solution, when a team is faced with various challenges? How do team members go about defeating the challenge rather than defeating each other? How do team members develop trust so that all members in the team can win?
1) Recognize and acknowledge differences
This is, at times, difficult but extremely helpful to the team. Issues, challenges, or conflicts must be recognized and discussed. This recognition helps the team come together to find a mutually agreed upon solution or goal that will help each team member find greater commitment in working together.
2) Gain common ground
How can you put the conflict in perspective with team goals? Is everyone on the team committed to the team goals? Are there issues that could prevent the goals from being attained? If so, these matters need to be brought forward.
3) Understand different opinions
Step in another’s shoes to gain their insight. This step is intended to gain insight, not necessarily to gain agreement.
4) Work to overcome the issue
Differences in opinion are acceptable and even welcome! Remember, attack the issues and not the person. As a team, what is the best solution that can help the team achieve its goals? One should not have to compromise his or her values in reaching a solution.
5) Develop a plan of action
Outline what each member of the team will do, and be extremely specific. This document will also serve as an accountability document.
6) Follow up
Put the plan into action, follow up, and revise as needed in order to optimize performance.
“No member of a crew is praised for the rugged individuality of his rowing.”
-Ralph Waldo Emerson
Together we always achieve more.
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