Any leader will tell you that if you want to have a successful company, you need to surround yourself with the right people. You need people that don’t come to work just to collect a paycheck, but believe in the mission of the company and strive to make a difference. Having the right people around you can turn your startup into a thriving business.
In addition, it’s also important to build people up and develop them through one-on-one coaching. Providing coaching skills for leaders will help them successfully guide and develop their teams’ skills. We’ve compiled a list of eight essential coaching skills that help leaders take coaching to the next level.
Be supportive of the members of your team. When you’re supportive of them you can develop a relationship of trust. Trust is vital for growth and development for both the mentor and the mentee and lays the foundation for mutual respect between both parties. Genuine encouragement helps members of your team to recognize that your investment in their success is real. Seek out opportunities that allow your team to recognize your support.
Define The Topic and Needs:
Clearly identify a problem or need with the employee. Clarifying both the manager’s and the employee’s needs and expectations will allow you to create a positive environment for growth. This also creates a transparent line of communication, allowing both you and your employee to openly express concerns, questions and other topics surrounding their responsibilities. Communicating clear expectations and needs produce more accurate results.
Show the employee how their direct actions are affecting/impacting their goals, the success of those around them, or the overall success of the company. Also, make sure that they understand their part in the strategic vision of your team and/or company and the importance of contributing their “puzzle piece” to the big picture. Doing so allows the employee to feel a sense of need, and creates internal motivation for the employee to change.
Initiate A Plan:
Create a plan that is both specific and achievable with the employee. Make sure that the employee plays a significant role in helping you formulate the strategy. By jointly creating the plan, there is a sense of accountability for each party to achieve the goals. Layout specific steps that will yield positive results and reinforce their ability to accomplish the plan. You and the employee will gain a better understanding of each other’s working style while increasing trust.
Get A Commitment:
Get a commitment from the employee that they’ll implement the plan. A verbal commitment is fine, just as long as you both know that there is a commitment to accomplish the plan. The employee will feel an increased sense of accountability and attention to detail as they complete the project. Follow up on the employee’s commitment when appropriate and show support for the progress they’ve made.
Make sure to layout each phase of the plan to the employee with transparency before beginning. Deal with excuses and resistance to the plan up front. Help the employee to make necessary preparations for challenging or unpleasant parts of the plan. By doing so, you can help eliminate potential roadblocks down the road.
Clarify Consequences, Don’t Punish:
Make sure that both parties are clear on the outcome of the plan. Clarify any mandatory checkpoints, due dates, and completion items that the employee needs to be aware of. Create a link between actions and future consequences for both success or failure of the plan. Make sure that the employee fully understands both what is required of them and the consequences resulting from their efforts.
Don’t Give Up:
Discouraged employees will only become less productive if they sense that you’ve given up on them. Even when your employee is wavering on finishing the plan, continue to follow-up with them. Show them you’re invested and committed to helping them achieve their goals as they should be.
For over 35 years, CMOE has helped leaders, teams, and executives ranging from small companies to Fortune 500 companies improve their coaching. These essential coaching skills provide leaders with the ability to create plans, shape the future, and develop their teams. We’re excited to continue the tradition of building great leaders, and having them share that knowledge with their teams. Contact us to learn more about how we can help your team.